Connect your Hostaway account to getawayGoGo

On Hostaway


Step 1: You first have to enter your Hostaway account and go to the Hostaway API settings or just do it step by step as described below:

  • Go to Hostaway .
  • Go to Settings > Hostaway API
  • Under the Hostaway Public API, you will find:
    • Click on the Create button
    • Enter a name
    • You will see the API key. We will show it only one time! Make sure to save it

You can find more information about the API key in this article .

Hostaway

On getawayGoGo


Step 1: Go to www.getawaygogo.com
Step 2: Click login and Select Property Manager from drop down
Step 2

Step 3: Select Sign up next to Don’t have an account. Remember to document the email and password you used or save using a password manager.
Step 3

Step 4: Enter your information into the sign-up form and click Sign Up.
Step 4

Step 5: An account Registration Successful Confirmation box appears informing you to check your email inbox for an email confirmation. You can click ok to close.
Step 5
Step 6: Check your email inbox and confirm email address by clicking on red “Confirm Email” button. After clicking you will see an email confirmed box on getawayGoGo.com and our team will receive an email to activate your account. You can click ok to close.
Step 6 Step 6.1

Step 7: Once activated by getawayGoGo team you will receive a second email instructing you to begin the set up wizard. Click on red “Launch Setup Wizard” button to begin set up process. You will be required to login again before entering site.
Step 7

Step 8: Click red “Begin” button to start 7 step set up wizard.
Step 8

Step 9: Step One of the setup Wizard select your PMS, if it is not already filled in, enter your Account ID and your API Key. To locate your Account ID in Hostaway see step one above under “On Hostaway.” Once this information is entered click the Connect button (connection process can take a few minutes depending on your property count). All information in the wizard applies to ALL Properties in your portfolio.
Step 9

When successful you will see a success notification. When you see this click the next button to complete the next 6 steps.

Step 9.1

Wizard Step 2 General Information In this step you will confirm your company name which will already filled out from your original sign up process. Add a description of your management company. Select your time zone and your business hours. This is public information.

Step 9.2

Add your accounting and public email address. They will originally be filled out from the sign up process. You can change these by selecting the New email address dropdown.

Step 9.3

Add your account telephone number. This will also be prefilled from your sign up process. You will need to add your public telephone number.

Step 9.4

Add your mailing address and your public office address. For the public office address you can choose to use the same address, add a new address or not create a public office address visible to Travelers.

Step 9.5

Choose the languages you speak then click Next to go to the next step.

Step 9.6

Wizard Step 3 Adding your website address as well as any social sites listed that you would like to publicly display with your contact information. Click Next

Step 9.7

Wizard Step 4 Adding a publicly displayed company logo. Click Next

Step 9.8

Wizard Step 5 Selecting your GoGo Deal Settings This where you select how you would like Travelers to connect with you on the property pages. You can choose to have the Reserve Now (confirmed booking) button along with the Contact Property Manager button, Just the Reserve Now button or just the Contact Property Manager button displayed. We recommend both. The second part of Step 5 is using the slide bar to choose how many days From and To arrival Travelers are able to view and book your properties. By default From is set to Today which is a same day booking and To is 14 days meaning your property is available to view up to 14 days of arrival. Click Next

Step 9.9

Wizard Step 6 View Connected Properties This is where you will see which properties will be connected to getawayGoGo from your PMS. Please double check they are all there. If not, you may need to check your PMS settings to make sure getawayGoGo is set for ALL the properties you would like displayed on getawayGoGo. You can also manually turn off properties you do not want displayed. Click Next.

Step 7

Wizard Step 7 Add your payment method for paying getawayGoGo for Reservations and Connections This is how you pay us and is NOT how your guests pay you. That happens through your PMS and not through getawayGoGo. Once your payment method is finalized then you will automatically proceed to the Congratulations screen. Once this is completed the wizard set up process is completed and you will not be able to return to the wizard. However, you will be able to modify all fields from the wizard in your Property Manager Dashboard.

Step 9.10

Congratulations your properties are connected! Our system will continue uploading property information and photos until completed. This can take up to several minutes depending on how many properties you have.

Now that you have completed the set up wizard you can manage all the information entered using the tabs in the black bar of the Property Manager Dashboard. We have also included tabs for accessing Messages and Reservations which include information from Travelers. This is a repository and back up of information that was sent to your PMS or your email address. You DO NOT need to access this information unless you think you are missing something or have deleted information from your PMS.

IMPORTANT REMINDER. Since getawayGoGo is a direct marketplace all communication and payments are between you and the Traveler.

Step 9.11

Further Help.

If you need further assistance, please contact us at support@getawaygogo.com.


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