Privacy Policy for getawayGoGo, Inc.

Your Privacy Rights – Last Updated: June 9, 2020

getawayGoGo, Inc. (“getawayGoGo”) respects the privacy of our users and has developed this Privacy Policy to demonstrate our commitment to protecting your privacy and securing your personal information. This Privacy Policy is intended to describe for you, as an individual who is a user of getawayGoGo.com (the “Website”) or our services, or otherwise provide us with information through various means, the information we collect, how that information may be used, with whom it may be shared, and your choices about such uses and disclosures.

We encourage you to read this Privacy Policy carefully when using our Website or services or transacting business with us. By using our Website, you are accepting the practices described in this Privacy Policy and agreeing to its terms.

If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us.

How we use the information we collect

We may use information that we collect about you to:

• Help you efficiently access your information after you sign in;
• All transactions are between guest and property manager without someone in the middle.
• Remember information so you will not have to re-enter it during your visit or the next time you visit the service;
• Deliver the information, content, products and services that you have requested;
• Manage our business;
• Provide, operate, and maintain our Website including diagnosing or fixing technology problems;
• Provide personalized content and information to you and others, which could include online ads or other forms of marketing;
• Understand and analyze how you use our Website, and perform research and analysis about your use of, or interest in, our products, services, information, features, content, and functionality;
• Monitor metrics such as total number of visitors, traffic and demographic patterns;
• Communicate with you, either directly or through one of our partners, including communications related to customer service, providing updates and other information relating to the Website, and marketing and promotional purposes;
• Communicate with you by e-mail;
• Measure the effectiveness, connectivity, security and stability of our platform to provide the best and most relevant experience for travelers and property managers;
• Process your order and manage your account (when getawayGoGo processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases);
• E-mail you with special offers on other products and services we think you might like or that has been requested;
• Find and prevent fraud;
• Enforce our Terms and Conditions; and
• Perform functions as otherwise described to you at the time of collection.

We may use financial information or payment method to process payment from any purchases made on our Website, including membership fees, and other programs in which you elect to participate, to pre-qualify you for credit card use, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business.

What data do we collect?

In General

We may collect personal information that can identify you such as your name and e-mail address and other information that does identify you. When you provide personal information through our Website, the information may be sent to servers located in the United States or in other countries in the world.

Information you provide

We may collect and store any personal information you enter on our Website or provide to us in some other manner. This includes, but is not limited to, identifying information, such as your name, address, e-mail address, telephone number, credit card information and other personally identifiable information.

Tracking links

Also, in most instances we include certain tracking links that allow us to monitor whether you accessed specific content or advertisements. If you click on one of these links, we will record that click and certain activities associated with that tracking link. We may use this information for various purposes, such as to conduct internal research on our users’ demographics, interests, and clicking behavior and to customize the content and advertisements you see.

Use of cookies and other technologies to collect information

We use various technologies to collect information from your computer and all your activities on our Website.

Information collected automatically

We automatically collect information from your browser when you visit our Website. This information includes your IP address, your browser type and language, access times, the content of any undeleted cookies that your browser previously accepted from us (see “Cookies” below), and the referring website address.

Log Files

getawayGoGo follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is to analyze trends, administer the site, track users' movement on the website, and gather demographic information.

Cookies

A cookie is a small text file that is stored in a user’s computer for record keeping purposes. When you visit our Website, we may assign your computer one or more cookies, to facilitate access to our Website and to personalize your online experience. Through the use of a cookie, we also may automatically collect information about your online activity on our Website, such as the web pages you visit, the links you click, and the searches you conduct on our Website.

Cookies can be either session cookies or persistent cookies. A session cookie expires when you close your browser and is used to make it easier for you to navigate our Website. A persistent cookie remains on your hard drive for an extended period of time. For example, when you sign into our Website, we will record your user or member ID and the name on your user or member account in the cookie file on your computer. We also may record your password in this cookie file, if you indicated that you would like your password saved for automatic sign-in. For security purposes we will encrypt any usernames, passwords, and other user or member account-related data that we store in such cookies. In the case of web pages and services that do not use a user or member ID, the cookie will contain a unique identifier. You may delete or decline cookies by changing your browser settings. (Click “Help” in the toolbar of most browsers for instructions.) If you choose to decline cookies, please note that you may not be able to sign in or use some of the interactive features offered on our Website.

For further information, visit allaboutcookies.org.

How we use cookies

getawayGoGo uses cookies in a variety of ways to improve your experience on our Website, including but not limited to

• keeping you signed in;
• understanding how you use our Website; and
• when you save a deal to My Deals (which allows for the retention of your GoGo Deal selections while you are using getawaygogo.com).

Types of cookies that we use

There are a number of different types of cookies, and our Website uses:

• Functionality – getawayGoGo uses these cookies so that we recognize you on our Website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – getawayGoGo uses these cookies to collect information about your visit to our Website, the content you viewed, the links you followed, and information about your browser, device, and your IP address. getawayGoGo sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our Website.

How to manage cookies

You can set your browser not to accept cookies. However, in a few cases, some of our Website features may not function as a result.

How do we collect your data?

You directly provide getawayGoGo with most of the data we collect. We collect data and process data:

• When you register online or place an order for any of our products or services;
• When you voluntarily complete a customer survey or provide feedback on any of our message boards or via e-mail;
• When you use or view our Website via your browser’s cookies;
• About your geo-location information;
• About your usage information;
• About your Log Data and device information;
• About your payment information; and
• When you send requested information to travelers and property managers.

getawayGoGo may also receive your data indirectly from the following sources:

• Third party services such as Google Analytics, Google Adwords, Google Dynamic Remarketing, Bing, etc.

How do we store your data?

getawayGoGo securely stores your data at AWS utilizing Amazon SSL protocols.

getawayGoGo will keep the data that you have provided for the operation of its business until you opt out.

With whom we share your information

We want you to understand when and with whom we may share personal or other information we have collected about you or your activities on our Website or while using our services.

Personal information

We do not share your personal information with others except as indicated below or when we inform you and give you opportunity to opt out of having your personal information shared. We may share personal information with.

Authorized service providers

We may share your personal information with our authorized service providers that perform certain services on our behalf. These services may include fulfilling orders, processing credit card payments, delivering packages, providing customer service and marketing assistance, performing business and sales analysis, supporting our Website’s functionality, and surveys and other features offered through our Website.

Business partners

When anyone uses any of the services offered on the Website, we may share personal information with other businesses with which we partner.

Other situations

We also may disclose your information.

• In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
• When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our Website’s Terms and Conditions or other agreements orpolicies.
• In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Any third parties to whom we may disclose personal information may have their own privacy policies which describe how they use and disclose personal information. Those policies will govern use, handling and disclosure of your personal information once we have shared it with those third parties as described in this Privacy Policy. If you want to learn more about their privacy practices, we encourage you to visit the website(s) of those third parties. These entities or their servers may be located either inside or outside your country.

We may share aggregated and non-personal information we collect under any of the above circumstances. We may also share aggregated information with third parties, including advisors, partners and investors for the purpose of conducting general business analysis. For service providers, we may share your business contact information with third parties, including but not limited to, business name, address, telephone number, e-mail, address, and name of owner or proprietor of the business.

Third-party websites and advertisements

There are some places on our Website where you may click on a link to access other websites that do not operate under this Privacy Policy. You may be taken to a website that we do not control. These third-party websites may independently solicit and collect information, including personal information, from you and, in some instances provide us with information about your activities on those websites. We recommend that you consult the privacy statements of all third-party websites you visit by clicking on the “privacy” link typically located at the bottom of the webpage you are visiting.

We may also make some content, products and services available through our Website or by e-mailing messages to you through cooperative relationships with third-party providers, where the brands of third-party providers (including property managers) appear on the Website in connection with such content, products and/or services. getawayGoGo would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies (including property managers). We may share with property managers any information you provide, or that is collected, in the course of visiting any pages that are made available in cooperation with property managers. In some cases, a property manager may collect information from you directly, in which cases the privacy policy of the property manager may apply to the property manager’s use of your information. The privacy policy of a property manager may differ from ours. If you have any questions regarding the privacy policy of a property manager, you should contact the property manager directly for more information.

Some of our third-party advertisers and ad servers that place and present advertising on the Website also may collect information from you via cookies, web beacons or similar technologies. These third-party advertisers and ad servers may use the information they collect to help present their advertisements, to help measure and research the advertisements’ effectiveness, or for other purposes. The use and collection of your information by these third-party advertisers and ad servers is governed by the relevant third-party’s privacy policy and is not covered by our Privacy Policy. Indeed, the privacy policies of these third-party advertisers and ad servers may be different from ours. If you have any concerns about a third party’s use of cookies or web beacons or use of your information, you should visit that party’s website and review its privacy policy.

Your choices about collection and use of your information

• You can choose not to provide us with certain information, but that may result in you being unable to (i) use certain features of our Website because such information may be required in order for you to use the Website and/or our services; (ii) purchase products or services; (iii) participate in surveys; (iv) ask a question; or (v) initiate other transactions on or through our Website.
• If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop getawayGoGo from contacting you for marketing purposes or giving your data to other companies. If you no longer wish to be contacted for marketing purposes, please contact us at Opt-out@getawaygogo.com.
• At any time a user can choose to no longer receive commercial or promotional e-mails or newsletters from us by accessing your user account and opting out. You will also be given the opportunity, in any commercial e-mail that we send to you, to opt out of receiving such messages in the future. It may take up to 10 days for us to process an opt-out request. We may send you other types of transactional and relationship e-mail communications, such as service announcements, administrative notices, and surveys, without offering you the opportunity to opt out of receiving them.
• If you prefer not to have us share your postal mailing information with these selected providers of goods and services that may be of interest to you, you can notify us at any time by e-mailing us at info@getawaygogo.com.

How we protect your personal information

We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure. For example, only authorized employees are permitted to access personal information, and they do so only for permitted business functions. We use firewalls to help prevent unauthorized persons from gaining access to your personal information.

We want you to feel confident using our Website for its resources and to transact business. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information, searches, or other communications will always remain secure. Please refer to the Federal Trade Commission’s website at https://www.ftc.gov/bcp/menus/ cons/data.shtm for information about how to protect yourself against identity theft.

How you can access your information

If you have an online account with us, you have the ability to review and update your personal information online by logging into your “account.” You can also review and update your personal information by contacting us. More information about how to contact us is provided below.

You can also choose to have your account disabled by contacting us at info@getawaygogo.com. After you deactivate your account you will not be able to sign in to our Website or access any of your personal information. However, you can open a new account at any time after you deactivate your account, we may still retain certain information associated with your account for analytical purposes and recordkeeping integrity, as well as to prevent fraud, collect any fees owed, enforce our Terms and Conditions, take actions we deem necessary to protect the integrity of our Website or our users, or take other actions otherwise permitted by law. In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties’ policies.

Visiting our Website from outside the United States

This Privacy Policy is generally intended to cover collection of information on our Website from residents of the United States. If you are visiting our Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. Please be assured that we seek to take reasonable steps to ensure that your privacy is protected. By using our Website and services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy.

No rights of third parties

This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of this Website.

Additional privacy rights

California

If you are a resident of the State of California, in addition to the rights set forth above, you have the right to request information from us regarding the manner in which we share certain categories of personal information with third parties. Under the California Consumer Privacy Act (CCPA), California consumers have the right to send us a request at our designated address to receive the following information.

• the categories of information we disclosed to third parties for their direct marketing purposes during the preceding calendar year
• the names and addresses of the third parties that received that information; and
• if the nature of the third party’s business cannot be determined from their name, examples of the products or services marketed.
• Under the CCPA, California consumers also have the right to:

• request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected and used about consumers in the last 12 months
• request that a business delete any personal data about the consumer that a business has collected; and
• request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make such a request, we have forty-five (45) days to respond to you. If you would like to exercise any of these rights pursuant to California law, please contact us.

European Union (EU)

If you are an EU citizen or resident, you have data protection rights under the EU General Data Protection Regulation (GDPR). getawayGoGo would like to make sure you are fully aware of all of your data protection rights. Every user who is an EU citizen or resident is entitled to the following.

The right to access

You have the right to request copies of your personal data from getawayGoGo. We may charge you a small fee for this service.

The right to rectification

You have the right to request that getawayGoGo correct any information you believe is inaccurate. You also have the right to request that getawayGoGo complete any information you believe is incomplete.

The right to erasure

You have the right to request that getawayGoGo erase your personal data, under certain conditions.

The right to restrict processing

You have the right to request that getawayGoGo restrict the processing of your personal data, under certain conditions.

The right to object to processing

You have the right to object to getawayGoGo’s processing of your personal data, under certain conditions.

The right to data portability

You have the right to request that getawayGoGo transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make such a request, we have one (1) month to respond to you. If you would like to exercise any of these rights, please contact us at our e-mail: Opt-out@getawaygogo.com

Or write to us:

getawayGoGo, Inc. Legal, 160 Avenida Granada, San Clemente CA 92672.

Should you wish to report a complaint or if you feel that getawayGoGo has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Children's information

Another priority of getawayGoGo is adding protection for children using the Internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their children’s online activity.

getawayGoGo does not knowingly collect any personally identifiable information from children under the age of 13. If you think that your child provided this kind of information on our Website, we strongly encourage you to contact us immediately and we will use our best efforts to promptly remove such information from our records.

Changes to this Privacy Policy

getawayGoGo keeps its Privacy Policy under regular review and places any updates on this web page. We will occasionally update this Privacy Policy to reflect changes in our practices and services. When we post changes to this Privacy Policy, we will revise the “last updated” date at the top of this Privacy Policy. If we make any material changes in the way we collect, use, and/or share your personal information, we will notify you by sending an e-mail to the e-mail address you most recently provided us in your account, profile or registration (unless we do not have such an e-mail address), and/or prominently posting notice of the changes on our Website. We recommend that you check our Website from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies. By continuing to use the Website after we post any such changes, you accept the Privacy Policy as modified.

How to contact us

If you have any questions about this Privacy Policy or the data we hold on you, would like to exercise any of your data protection rights, or would like to request information about our disclosure of personal information to third parties, please do not hesitate to contact us by e-mail or postal mail as follows:

E-mail us at: info@getawaygogo.com

Or write to us at: getawayGoGo, Inc., 160 Avenida Granada, San Clemente, CA 92672